ABOUT THE ORDER

• The application for the order can only be submitted by people who have reached the age of 18
• From the submission of the order until its delivery, the subscriber is informed by email about its progress
• Payment can be made either by credit/debit card, or by cash on delivery by the courier
• If a number transfered from another telco provider, the process is carried out by filling out an interest form and following a call from a Nova representative. A copy of the identity document should be available when receiving the new SIM card from the courier company

ABOUT THE IDENTIFICATION & ACTIVATION PROCESS OF THE SIM CARD

After receiving your order, visit https://www.myq.gr/gr/sim-activation/q/ or scan the QR code you will find on the front of the SIM package and:

• Fill in your details
• Take a selfie
• Take a photo of your ID Card or Passport
• Digitally sign the Declaration Form that you will find during the identification process
• We will review your supporting documents within the next few minutes
• Once your identification is complete, you will receive an informative email
• Upon completion of your identification, your number is automatically activated